Austin Chaney

Systems Engineer

Cloud Architect

Infrastructure Design

IT Generalist

Cyber Security

Austin Chaney

Systems Engineer

Cloud Architect

Infrastructure Design

IT Generalist

Cyber Security

Resume
Experience
Cloud Infrastructure Engineer
2023 - Present
Cloud Infrastructure Engineer
CorroHealth

Experienced Cloud Infrastructure Engineer adept at managing diverse cloud environments and large-scale Active Directory implementations within a global organization of 12,000 employees. Specialized in orchestrating complex projects such as Nasuni Hybrid Cloud Storage deployment and Absolute Secure Access VPN (SSE) implementation. Recognized for meticulous multi-environment, multi-cloud network architecture and successful enterprise application deployments.

Key Accomplishments:

  • Nasuni Hybrid Cloud Storage Integration
    • Seamlessly integrated local Active Directory with Azure, enhancing Nasuni deployment efficiency and enabling a multi-region file system across the United States.
  • Absolute Secure Access VPN Success
    • Deployed an Absolute Secure Access VPN solution as part of the Security Service Edge (SSE), featuring Azure SSO and MFA. Implemented robust Access Control Lists for secure remote access across diverse environments.
  • Infrastructure Management Expertise
    • Demonstrated proficiency in deploying and managing enterprise applications in varied environments, including cloud, on-premise data centers, and multiple offices.
Sr. Systems Engineer
2021 - 2023
Sr. Systems Engineer
GrowGeneration

As the Subject Matter Expert for multiple high-level technical changes throughout the company, I am responsible for auditing and determining all systems and security for our on-premises (private cloud) VMware environment as well as our cloud infrastructure (Azure) and SaaS products. I operate efficiently with multiple projects occurring at the same time in a small team of 5 for over 500+ users and 60+ retail stores.

Key Accomplishments:

  • Led the domain-less migration, planning and starting the process of moving away from an Active Directory domain environment to Azure AD with Intune Endpoint Management & Security.
    • Configured Intune with Endpoint policies, application management through MAM, and Okta federation for users in Azure AD / Office 365 for Single Sign-On.
    • Set up Windows Autopilot configuration for hands-free workstation deployments direct from OEM.
    • Integrated Apple MAC devices within Intune and additional management through JAMF.
  • Created an IT onboarding process for new users with rights and access assigned via position code, moving away from an unknown non-documented onboarding process.
  • Audited and started the process of applying best license practice and rights for Microsoft 365, moving the company away from a large compliance risk to a stable and known configuration.
  • Reconfigured Okta IdP from an unplanned integration to a streamlined, connected, and efficient identity provider for user rights management across 20+ systems with multiple system rights, including automatic provisioning via SCIM/API/JIT.
  • Successfully integrated subsidiary company Mobile Media Storage Inc. into GrowGeneration systems, workstations, and network without any operational downtime.
Systems Engineer
March 2021 - September 2021
Systems Engineer
GAINSCO

As a Systems Engineer, I was responsible for developing, deploying, and documenting new systems and migrated systems from on-premises to Azure. I provided high-level experience to a small team of System Engineers and support to a team of System Administrators and Help Desk team members. I was the leading expert on PCI compliance within the company and successfully configured secure PCI settings within the environment. I operated in a custom code promotion release cycle for development / production systems.

Key Accomplishments:

  • Designed and implemented Azure Multi-Factor authentication for both Cisco AnyConnect and ForcePoint VPN using RADIUS, enhancing security for remote access to the company's systems.
  • Developed a comprehensive PCI compliance framework and corresponding documentation, reducing the company's risk of non-compliance, and ensuring the security of customer data.
  • Spearheaded the migration of several on-premises systems from our local datacenter to Azure, improving the scalability, availability, and performance of the company's IT infrastructure.
Corporate Systems Administrator
2014 - 2021
Corporate Systems Administrator
Stout Street Hospitality

As a Corporate Systems Administrator, I provided technical expertise and support to the Vice President of Information Technology. I ensured and maintained PCI compliance for all systems and networking, including vendor devices. I built and managed a hybrid cloud environment with 50 servers and 300 workstations and acted as an IT Generalist with knowledge of all company systems and network as well as hospitality applications.

Key Accomplishments:

  • Designed and migrated an on-premises datacenter to an Azure Cloud hybrid environment, ensuring PCI compliance throughout the process.
  • Successfully converted several properties to Marriott’s Tribute Portfolio running on LightSpeed/Galaxy Hotel Systems, improving the efficiency and reliability of the company's operations.
  • Acted as interim IT Manager for four months in absence of the IT Director, reporting directly to the CFO and successfully managing the company's IT operations during this period.
  • Implemented a comprehensive "foundation" for the company's IT environment, including over 300 pages of infrastructure, How To, and Configuration documentation, providing a solid foundation for future growth and development.
Senior IT Support Specialist
2014 - 2021
Senior IT Support Specialist
Stout Street Hospitality

As a Senior IT Support Specialist, I provide direct support to property managers on all IT issues and problem solve issues reported by third-party vendors. I also manage the organization's VoIP phone systems and play a key role as a project lead during installs of new POS systems, internet circuits, RFID key systems, and Free-to-Guest HD TV systems. I plan, coordinate, install, test, and provide support for all new projects implemented by the organization.

Key Accomplishments:

  • Demonstrated expertise in a wide range of hospitality management systems, including Aloha & Micros HIS POS, IDPMS: Hotel Concept PMS, Opera PMS, Saflok & VingCard Key Systems, and Symantec Endpoint Client and Management Server.
  • Streamlined user maintenance, creation, and termination process. Standardized computer and server clone images.
Skills
Coding
  • Powershell
  • HashiCorp Language (HCL)
  • Azure CLI
  • Bash
Hypervisors
  • Hyper-V
  • Proxmox
  • VMWare
Servers
  • Windows
    90%
  • Ubuntu
    70%
  • CentOS
    80%
Knowledge
  • Azure Hybrid transformations
  • Microsoft 365 Configuration
  • Okta IdP Integration
  • Infrastructure-as-Code
  • Clustering (IIS/SQL/RDS)
  • Azure Virtual Desktop
  • Network Configuration